Eureka is committed to bringing you useful information and valuable offers at the right time, tailored to your individual needs. We are also committed to protecting your privacy and respecting your rights to privacy under the Privacy Act 1993 and complying with our other statutory obligations in respect of the collection, use, disclosure, storage and handling of your personal information. By using and visiting our website and/or providing us with your personal details you consent to this Privacy Policy

Collection, Use and Disclosure of Personal Information

We only collect personal details relevant to the goods and services we provide. We will not collect any information about you, except where you specifically and knowingly provide it to us or otherwise in accordance with this Privacy Policy.

When you visit our web site we collect personal information if you register your details with Eureka, or through your purchase of a product. We may also retain the content of any email message that you send to us. Any personal information contained in your message will only be used or disclosed in ways set out in this Privacy Policy or the Privacy Act 1993.

You must obtain the consent of any third person whose personal information you provide to us.

Your personal information may be used by us for the purpose disclosed at the time of collection or:

• to supply products and services requested by you;
• to administer your account;
• to conduct appropriate checks for credit-worthiness and for fraud;
• for internal purposes (e.g. procedures, risk management, staff training, reviews, billing);
• to promote and market Eureka products and services to you (as set out below);
• to help us to develop the website to be useful to you;
• or as otherwise permitted by law.

We will not disclose your personal details to any direct marketing companies, or any other persons outside of our organisation, except with your consent, as required by law or as set out in this policy.  Limited disclosure may be required to organisations that provide us with professional advice and services, such as solicitors, accountants and business advisors and debt collection agencies.
 
If you choose to register as a member of Eureka, we will from time to time email you with special offers or deals. This service is completely discretionary and will be conducted in accordance with the provisions of the Unsolicited Electronic Messages Act 2007.  If you decide you no longer wish to receive the promotional and marketing material, just follow the unsubscribe instructions contained within the email, or contact us on 0800 2 EUREKA (0800 238 7352) or email us on contact@eurekaclothing.com and we will ensure your name is removed from our email list.

Eureka Website and Cookies

If you access the Eureka website, our web servers may place cookies on your computer. These are only accessible by us and will only be used to track the pages on our web site visited by you, in order for us to build a better site more tailored to your needs and interests. If you do not want information to be collected by cookies there is a simple procedure in most browsers, which allows you to turn off the cookies function. If you want to know how to do this, please refer to the help menu on your browser or contact your internet service provider.

We use secure firewalls whenever receiving and transferring your personal information on our site and we have secure servers. 

Whilst we endeavour to ensure any links to other websites from our website are high quality, reputable sites, we do not accept responsibility for any issues arising in connection with either their use of your data, the site content or the services offered to our readers by these sites.

Please note that the personal information you provide to us is stored in New Zealand on a secure server. Whilst we strive to protect your personal information, you agree that we are not responsible for the loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information you submit to us.

Updating your Personal Information

Eureka is required by law to ensure that any personal information it collects is by lawful means, is not excessive and is kept up to date. We will retain your personal information only for as long as is necessary to provide you with our goods and services or as required by law. Under the Privacy Act 1993 you are entitled to know what information is held about you, to access that and correct any inaccuracies. Please help us to keep your information up to date by notifying us of any changes.

If you have any questions or complaints in relation to your personal information held, used or disclosed by Eureka please contact us by telephoning 0800 2 EUREKA (0800 238 7352) or emailing contact@eurekaclothing.com.

If you are not satisfied with how we have handled your personal information, or are unsure of our obligations you can call the Privacy Commissioner’s officer on 0800 803 909.

We may change this policy from time to time and will notify you by posting an updated version of this Privacy Policy on our website. This document represents our Privacy Policy as at 1st May 2007.